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Crossing the Digital Divide in Online Self-Management Support: Analysis of Usage Data From HeLP-Diabetes.

Shoba PoduvalSaddif AhmedLouise MarstonFiona L HamiltonElizabeth Murray
Published in: JMIR diabetes (2018)
This study is one of the first to provide evidence that a digital health intervention can be integrated into routine health services without widening health inequalities. The relative success of the intervention may be attributed to integration into routine health care, and careful design with extensive user input and consideration of literacy levels. Developers of digital health interventions need to acknowledge barriers to access and use, and collect data on the demographic profile of users, to address inequalities.
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