Characterizing the Gaps Between Best-Practice Implementation Strategies and Real-world Implementation: Qualitative Study Among Family Physicians Who Engaged With Audit and Feedback Reports.
Geneviève RouleauCatherine ReisNoah Michael IversLaura DesveauxPublished in: JMIR human factors (2023)
Despite recognized improvements in the design of the report to better align with best practices, it was not perceived as highly usable. Improvements in the presentation of the data could not overcome misalignment with family physicians' expectations or the limited capacity to engage with the report. Integrating iterative evaluations informed by user-centered design can complement evidence-based guidance for implementation strategies. Creating a space for bringing together audit and feedback designers and recipients may help improve usability and effectiveness.
Keyphrases
- primary care
- healthcare
- quality improvement
- electronic health record
- randomized controlled trial
- systematic review
- depressive symptoms
- physical activity
- mental health
- magnetic resonance imaging
- big data
- emergency department
- image quality
- adverse drug
- machine learning
- health information
- kidney transplantation
- case report
- data analysis
- contrast enhanced