Conversational Agents in Health Care: Expert Interviews to Inform the Definition, Classification, and Conceptual Framework.
Laura MartinengoXiaowen LinAhmad Ishqi JabirTobias KowatschRifat AtunJosip CarLorainne Tudor CarPublished in: Journal of medical Internet research (2023)
We present an expanded, validated CHAT and aim at guiding researchers from a variety of backgrounds and with different levels of expertise in the design, development, and evaluation and implementation of rule-based CAs in health care settings.