Workplace interpersonal conflicts among the healthcare workers: Retrospective exploration from the institutional incident reporting system of a university-affiliated medical center.
Jih-Shuin JerngSzu-Fen HuangHuey-Wen LiangLi-Chin ChenChia-Kuei LinHsiao-Fang HuangMing-Yuan HsiehJui-Sheng SunPublished in: PloS one (2017)
The institutional IRS is a useful place to report the workplace interpersonal conflicts actively. The healthcare systems need to improve the channels to communicate, manage and resolve these conflicts.