Evaluation of the Veterans Health Administration's Digital Divide Consult for Tablet Distribution and Telehealth Adoption: Cohort Study.
Jacqueline M FergusonJames Van CampenCindie SlightamLiberty GreeneLeonie HeyworthDonna M ZulmanPublished in: Journal of medical Internet research (2024)
This evaluation of VHA's Connected Device Program suggests that tablets are facilitating video-based care among veterans with complex needs. Standardization of referrals through the Digital Divide Consult has created opportunities to identify groups of tablet recipients with lower telehealth adoption rates who might benefit from a targeted intervention.