The effectiveness of tele-triage during the COVID-19 pandemic: A systematic review and narrative synthesis.
Mehrdad FarzandipourEhsan NabovatiReihane SharifPublished in: Journal of telemedicine and telecare (2023)
This study found that tele-triage interventions reduced unnecessary visits, improved clinical outcomes, reduced mortality, and injuries, increased patient satisfaction, reduced healthcare provider workload, improved access to primary care consultation, and increased patient safety and satisfaction. Therefore, tele-triage systems are not only suitable for providing acute and emergency care remotely but they are also recommended as an alternative tool to monitor and diagnose COVID-19.
Keyphrases
- emergency department
- patient safety
- healthcare
- primary care
- patient satisfaction
- quality improvement
- palliative care
- coronavirus disease
- randomized controlled trial
- liver failure
- public health
- physical activity
- systematic review
- cardiovascular events
- risk factors
- intensive care unit
- general practice
- respiratory failure
- coronary artery disease
- social media
- health information
- acute respiratory distress syndrome
- hepatitis b virus
- extracorporeal membrane oxygenation