Implementation of the WHO Standards to assess quality of paediatric care at the facility level using service users' perspective as source of data: a multicentre quality improvement study in Italy.
Silvia BressanGiada SartorPaolo DalenaElia BalestraAnna MaderaFederico MarchettiMaria Carla FinocchiaroFrancesca TirelliEnrico FeliciAlessia MarcellinoSilvia FasoliPaola CogoRoberta ParrinoBenmario CastaldoRosa SantangeloMaristella ToniuttiGiuseppina De RosaValentina BaltagMarzia Lazzerininull nullPublished in: BMJ paediatrics open (2024)
The use of the 75 prioritised Quality Measures, specific to service users' perspective, enabled the identification of both general and facility-specific gaps in QOC. Based on these findings, quality improvement initiatives shall focus on a core list of selected Quality Measures common to all facilities, plus on an additional list of Quality Measures as more relevant in each facility.