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Safety assessment of a redirection program using an electronic application for low-acuity patients visiting an emergency department.

Anne-Laure Feral-PierssensJudy MorrisMartin MarquisRaoul DaoustAlexis CournoyerJustine LessardSimon BerthelotAlexandre Messier
Published in: BMC emergency medicine (2022)
The implementation of a specific electronic-guided decision support redirection protocol appeared to provide safe deferral to nearby clinics for redirected low-acuity patients. EDs are pivotal elements of the healthcare system pathway and redirection process could represent an interesting tool to improve the care to low-acuity patients.
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