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Improving Access and Quality of Behavioral Health Services for Health Care Employees.

Jon MorgensternSvetlana LevakSean P MaddenKhatiya Chelidze MoonFrederick J MuenchLindsy KorolyCourtney BancroftMegan GrellaRobert J RomanoManavi KatechiaManish Sapra
Published in: Journal of occupational and environmental medicine (2024)
To describe key features and the initial implementation of an employer-sponsored program designed to increase access to quality mental health treatment for employees of a large health care system. Methods: Retrospective data were collected on employer's efforts to develop a programmatic solution to address barriers to accessing quality mental health treatment among its employees and on initial program implementation. Results: Data from the initial cohort ( N = 1049) of program participants support the use of low threshold digital tools to enhance access to care, the importance of care navigation and a robust curated provider network in matching employees to appropriate care options, and the value of providing online, evidence-based psychotherapy to facilitate high rates of treatment engagement. Conclusions: Findings can help inform employers about approaches to improve access to quality mental health treatment for their employees.
Keyphrases
  • quality improvement
  • healthcare
  • mental health
  • primary care
  • palliative care
  • combination therapy
  • machine learning
  • mental illness
  • cross sectional
  • electronic health record
  • deep learning
  • replacement therapy