Overnight cross-coverage on hospital medicine services: perceived workload based on patient census, pager volumes, and patient acuity.
Ruth E BatesGina M KesselringMichael J BreunigKatie M RieckPublished in: Hospital practice (1995) (2020)
Total number of pages was the greatest contributor to perceived workload. This study suggests that quality improvement initiatives designed to improve pager communication may considerably improve provider-perceived workload.