Prioritization of Quality Principles for Health Apps Using the Kano Model: Survey Study.
Christin MalinkaUte von JanUrs-Vito AlbrechtPublished in: JMIR mHealth and uHealth (2022)
Established survey methodologies based on the work of Kano predominantly seek to categorize the attributes to be evaluated. The methodology presented here is an interesting option for prioritization, and enables focusing on the most important criteria, thus saving valuable time when reviewing apps for use in the medical field, even with otherwise largely similar categorization results. The extent to which this approach is applicable beyond the scenario presented herein requires further investigation.