One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website.

Published in: Journal of medical Internet research (2021)

This study is one of the most comprehensive analyses of PRW ratings to date. More than half of all German physicians have been rated on jameda each year since 2016, and the overall average number of ratings per rated physicians nearly doubled over the decade. Nevertheless, we could also observe a decline in the number of ratings over the last 2 years. Future studies should investigate the most recent development in the number of ratings on both other German and international PRWs as well as reasons for the heterogeneity in online ratings by medical specialty.

Keyphrases

primary care
social media
emergency department
health information
case report
electronic health record
current status
cross sectional
artificial intelligence