Superusers' Engagement in Asthma Online Communities: Asynchronous Web-Based Interview Study.
Anna De SimoniAnjali T ShahOlivia FultonJasmine ParkinsonAziz SheikhPietro PanzarasaClaudia PagliariNeil S CoulsonChristopher J GriffithsPublished in: Journal of medical Internet research (2020)
Superusers from a UK-wide online community are highly motivated, altruistic, and mostly female individuals who exhibit judgment about the complexity of coping with asthma and the limits of their advice. Engagement with OHCs satisfies their psychosocial needs. Future research should explore how to address their unmet needs, their interactions with HCPs, and the potential integration of OHCs in traditional healthcare.