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Designing Human-Centered AI to Prevent Medication Dispensing Errors: Focus Group Study With Pharmacists.

Yifan ZhengBrigid E RowellQiyuan ChenJin Yong KimRaed Al KontarX Jessie YangCorey A Lester
Published in: JMIR formative research (2023)
In partnership with pharmacists, we developed a human-centered AI prototype designed to enhance AI interpretability and foster trust. This initiative emphasized human-machine collaboration and positioned AI as an augmentative tool rather than a replacement. This study highlights the process of designing a human-centered AI for dispensing verification, emphasizing its interpretability, confidence visualization, and collaborative human-machine teaming styles.
Keyphrases
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