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Solutions to address low response rates in online surveys.

Wa'ed ShiyabCaleb FergusonKaye Denise RollsElizabeth J Halcomb
Published in: European journal of cardiovascular nursing (2023)
Online surveys are increasingly popular in research given their cost-effectiveness and potential reach. However, low response rates remain a key contributor to bias and the overall quality of results. Having a well-designed survey, providing financial remuneration, sending personalized invitations, having regular reminders, and using more than one recruitment strategy are evidence-based approaches to improve response rates. Given the potential for illegitimate responses, approaches that minimize illegitimate participation are discussed.
Keyphrases
  • cross sectional
  • social media
  • healthcare
  • climate change