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Workplace experiences of mental health consumer peer workers in New South Wales, Australia: a survey study exploring job satisfaction, burnout and turnover intention.

Justin Newton ScanlanMegan StillJae RadicanDaya HenkelTim HeffernanPeter FarrugiaJemima IsbesterJessica English
Published in: BMC psychiatry (2020)
This research demonstrates that while consumer peer workers do not appear to experience poorer job satisfaction or higher levels of burnout or turnover intention than other mental health workers, a range of challenges do exist. Efforts to further expand the peer workforce (especially senior peer worker roles) and to promote more positive attitudes and workplace cultures are likely to promote better workplace experiences for peer workers.
Keyphrases
  • mental health
  • public health
  • bone mineral density
  • social support
  • healthcare
  • health promotion
  • quality improvement
  • depressive symptoms
  • body composition
  • postmenopausal women