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User Experience Regarding Digital Primary Health Care in Santarém, Amazon: Evaluation of Patient Satisfaction and Doctor's Feedback.

Kaio Jia BinPatrícia Gabriela Santana AlvesRaquel CostaPaula Cruz EirasLuciano Nader de AraujoAntônio José Rodrigues PereiraCarlos Roberto Ribeiro de CarvalhoAna Maria Malik
Published in: JMIR formative research (2023)
This teleconsultation project between São Paulo and Paysandú showed that it is possible to offer medical care from more developed locations to communities far from urban centers, as is the case with Paysandú District. Beyond the feasibility of the infrastructure, acceptance and satisfaction among patients were high. This health care supply model has proven to be functional and should be expanded nationally or perhaps internationally to regions lacking medical assistance. Escalation of the project does not seem too difficult once infrastructure issues are solved.
Keyphrases
  • patient satisfaction
  • healthcare
  • quality improvement
  • south africa
  • open label
  • randomized controlled trial
  • clinical trial
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  • health insurance
  • double blind