Psychological distress among frontline workers during the COVID-19 pandemic: A mixed-methods study.
Wieke E van der GootRobbert J DuvivierNico W Van YperenMarco Antonio Carvalho-FilhoKirsten E NootRenee IkinkRijk O B GansEveline KloezeJaap E TullekenA J Jolanda LammersA Debbie C JaarsmaWouter F W BiermanPublished in: PloS one (2021)
The COVID-19 pandemic resulted in an increase of psychological distress among frontline workers. Both need frustration and need satisfaction explained unique variance of psychological distress, but seemed to originate from different sources. Challenging times require healthcare organisations to better support their professionals by tailored formal and informal support. We propose to address both indirect (e.g. organisation) and direct (e.g. colleagues) elements of the clinical and social environment in order to reduce need frustration and enhance need satisfaction.