Medical appropriateness of adult calls to Danish out-of-hours primary care: a questionnaire-based survey.

One in four OOH-PC calls was considered medically inappropriate. Future efforts to reduce suboptimal use of OOH-PC should focus on the types of contacts with the highest optimisation potential, e.g., medication requests, long-lasting symptoms, and exacerbations. Such interventions should aim at bridging the gap between the GP's medical assessment and the patient's expectations to appropriate OOH-PC use.