Development and Usability of REACH: A Tailored Theory-Based Text Messaging Intervention for Disadvantaged Adults With Type 2 Diabetes.
Lyndsay A NelsonLindsay Satterwhite MayberryKenneth A WallstonSunil B KripalaniErin M BergnerChandra Y OsbornPublished in: JMIR human factors (2016)
Testing technology-delivered interventions with disadvantaged adults revealed preferences and concerns unique to this population. Through iterative testing and multiple data sources, we identified and responded to users' intervention preferences, technical issues, and shortcomings in our research procedures.