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Predictors of Service Satisfaction Among Clients Receiving Antiretroviral Therapy Services at Public Hospitals in Eastern Ethiopia.

Taye MekonnenYadeta DessieBiftu GedaAbdusamed MohammedGenanaw AtnafeLemma Getacher
Published in: HIV/AIDS (Auckland, N.Z.) (2021)
Overall client satisfaction with ART services was relatively low in the study area. However, not attending formal and primary education, low wealth index, longer duration of treatment, shorter waiting time, disclosure of serostatus, seen by the same health care providers, loss of medical records, and social support were independent predictors of client satisfaction.
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