Remote monitoring of marginalised populations affected by COVID-19: a retrospective review.
Stephanie Qianwen KoBenjamin M Y HooiChieh-Yang KooDaniel W P ChorZheng Jye LingYen-Lin CheeWei-Ying JenPublished in: BMJ open (2020)
A chat-assistant-based self-reporting platform is an effective and safe community-based intervention to monitor marginalised populations with distinct cultural and linguistic backgrounds, living communally and affected by COVID-19. Lessons learnt from this approach may be applied to develop safe and cost-effective telemedicine solutions across similar settings.