Capturing the experience of the hospital-stay journey from admission to discharge using diaries completed by patients in their own words: a qualitative study.
Craig S WebsterTanisha JowseyLucy M LuMarcus A HenningAntonia VerstappenAndy WearnPapaarangi M ReidAlan F MerryJennifer M WellerPublished in: BMJ open (2019)
Unstructured diaries completed in a patient's own words appear to be an effective and simple approach to capture the hospital-stay experience from the patient's own perspective, and to identify opportunities for improvement.