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Impact of an Opt-In eConsult Program on Primary Care Demand for Specialty Visits: Stepped-Wedge Cluster Randomized Implementation Study.

Sharon RikinChenshu ZhangDaniel LipseyJoseph DelucaEric J EpsteinMatt BergerYaron TomerJulia H Arnsten
Published in: Journal of general internal medicine (2020)
Implementation of an opt-in choice eConsult program resulted in widespread PCP adoption; however, this did not decrease the demand for traditional referrals. Future studies should evaluate different strategies to incentivize and increase eConsult utilization while maintaining PCP choice.
Keyphrases
  • primary care
  • quality improvement
  • healthcare
  • double blind
  • open label
  • general practice
  • study protocol
  • placebo controlled
  • phase iii
  • clinical trial
  • phase ii
  • randomized controlled trial
  • decision making
  • case control