Remote care in UK general practice: baseline data on 11 case studies.
Trisha GreenhalghSara E ShawAnica Alvarez NishioRichard ByngAileen ClarkeFrancesca DakinStuart FaulknerNina HemmingsLaiba HusainAsli KalinEmma LaddsLucy MooreRebecca RosenSarah Rybczynska-BuntJoseph WhertonSietse WieringaPublished in: NIHR open research (2022)
General practices' responses to pandemic-induced disruptive innovation appear unique and situated. We anticipate that by focusing on depth and detail, this longitudinal study will throw light on why a solution that works well in one practice does not work at all in another. As the study unfolds, we will explore how practices achieve timely diagnosis of urgent or serious illness and manage continuity of care, long-term conditions and complex needs.