Hearing aid acquisition and ownership: what can we learn from online consumer reviews?
Rebecca Jane BennettDe Wet SwanapoelPierre RatinaudAbram BaileyJames W PennebakerManchaiah VPublished in: International journal of audiology (2021)
Although online hearing aid consumers indicate positive performance on multiple-choice questions relating to hearing aid performance and benefit, their online reviews describe a number of barriers limiting their success. Hearing healthcare clinicians must employ a personalised approach to audiological rehabilitation to ensure individual clients' needs are met.