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Improving the Usability of Written Exposure Therapy for Therapists in the Department of Veterans Affairs Telemental Health: Formative Study Using Qualitative and User-Centered Design Methods.

Megan MoldestadValentina V PetrovaKatie TirtanadiSonali R MishraSuparna RajanGeorge G SayreJohn C FortneyHeather Schacht Reisinger
Published in: JMIR formative research (2023)
The Discover, Design and Build, and Test framework can be a useful tool for understanding user needs in complex EBPI interventions and designing solutions to user-identified usability issues. Building on this work, an iterative evaluation of the 3 solution workflows and accompanying manuals with therapists and patients is underway as part of a nationwide WET implementation in telehealth settings.
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