"A Phenomenal Person and Doctor": Thank You Letters to Medical Care Providers.
Talya Miron-ShatzStefan BeckerFranklin ZarombAlexander MertensAvi TsafrirPublished in: Interactive journal of medical research (2017)
Physician demeanor and quality of interaction with patients are pivotal in how laymen perceive good care, no less so than medical care per se. This inquiry can inform care providers and medical curricula, leading to an improvement in the perceived quality of care.