Communication skills in primary care settings: aligning student and patient voices.
Chandramani ThuraisinghamSiti Suriani Abd RazakVishna Devi V NadarajahNorul Hidayah Binti MamatPublished in: Education for primary care : an official publication of the Association of Course Organisers, National Association of GP Tutors, World Organisation of Family Doctors (2023)
The findings can be used to structure new approaches to communication skills education that is patient-centred, culturally sensitive, and informed by patients. Communication skills training should encourage students to prioritise and reflect more on patient perspectives while educators should engage patients to inform and assess the outcomes.