In practice, passengers actively respond to the thermal environment when they board an aircraft in winter, which is not considered in the current standards. In this study, the behavioural, physiological and psychological responses to the thermal environment were examined at 22 °C (with 68 subjects), 20 °C and 26 °C (with 32 subjects). The results showed that the three air temperature levels had significant effect on nozzle usage and clothing adjustment behaviours, surface skin temperature, and thermal sensation vote (TSV). The walking/waiting states prior to boarding the aircraft cabin had a significant effect on the proportion of jacket removal, TSV and thermal comfort vote. After 10 min in the aircraft cabin, the subjects maintained their comfort in a wider range of the thermal environment when the behavioural adjustments existed compared to when they did not. Thus, a suggestion was made for behavioural adjustments to be provided in aircraft cabins. Practitioner Summary: Experimental investigation of human responses was conducted in an aircraft cabin. Analysis showed that the subjects maintained their comfort in a wider range of the thermal environment when the behavioural adjustments existed compared to when they did not. Thus, a suggestion was made for behavioural adjustments to be provided in aircraft cabins.