Association Between Online Reviews of Substance Use Disorder Treatment Facilities and Drug-Induced Mortality Rates: Cross-Sectional Analysis.
Matthew P AbramsRaina M MerchantZachary F MeiselArthur P PelulloSharath Chandra GuntukuAnish Kumar AgarwalPublished in: JMIR AI (2023)
Lower online ratings of SUD treatment facilities were associated with higher drug-induced mortality at the state level. Elements of patient experience may be associated with state-level mortality. Identified themes from online, organically derived patient content can inform efforts to improve high-quality and patient-centered SUD care.