From patient satisfaction to patient experience: A call to action for nursing in China.
Yuxia ZhangQuanlei LiHuaping LiuPublished in: Journal of nursing management (2020)
The concept of patient experience should be clearly defined through performing a systematic integrative review. Well-conducted qualitative, quantitative and mixed methods studies are especially needed. Nursing should be more involved in development of tool for measuring patient experience, and an instrument with a clear construct definition, systematically developed and psychometrically validated, constructed by nursing researchers will be valuable.