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From patient satisfaction to patient experience: A call to action for nursing in China.

Yuxia ZhangQuanlei LiHuaping Liu
Published in: Journal of nursing management (2020)
The concept of patient experience should be clearly defined through performing a systematic integrative review. Well-conducted qualitative, quantitative and mixed methods studies are especially needed. Nursing should be more involved in development of tool for measuring patient experience, and an instrument with a clear construct definition, systematically developed and psychometrically validated, constructed by nursing researchers will be valuable.
Keyphrases
  • patient satisfaction
  • mental health
  • healthcare
  • quality improvement
  • systematic review
  • high resolution
  • study protocol
  • randomized controlled trial
  • clinical trial
  • patient reported outcomes