The role of customer service manual on workplace emotional burden in nationwide cross sectional study.

Sehyun YunSung-Shil LimJihyun KimYoung-Kwang KimJong-Uk WonJin Ha Yoon

Published in: Annals of occupational and environmental medicine (2019)

Our current study highlighted association between emotional burden and CSM in both men and women service workers. Furthermore, women were affected more severely by CSM. The results from current study suggest that CSM should be changed appropriately to benefit workers.

Keyphrases

healthcare
mental health
type iii
risk factors
polycystic ovary syndrome
pregnant women
cross sectional
insulin resistance