Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape.
Aditya Nrusimha VaidyamHannah WisniewskiJohn David HalamkaMatcheri S KashavanJohn Blake TorousPublished in: Canadian journal of psychiatry. Revue canadienne de psychiatrie (2019)
Preliminary evidence for psychiatric use of chatbots is favourable. However, given the heterogeneity of the reviewed studies, further research with standardized outcomes reporting is required to more thoroughly examine the effectiveness of conversational agents. Regardless, early evidence shows that with the proper approach and research, the mental health field could use conversational agents in psychiatric treatment.