Effects of customer self-audit on the quality of maternity care in Tabriz: A cluster-randomized controlled trial.
Kamal GholipourJafar Sadegh TabriziMohammad Asghari JafarabadiShabnam IezadiAhmad MardiPublished in: PloS one (2018)
The group prenatal care customer self-audit improved the SQ and CQ of maternity care by increased involvement of participants and giving them active roles in the care process.