"Patients Are the People Who Teach Me the Most": Exploring the Development of Communication Skills During Internal Medicine Residency.

These findings suggest that current models of communication training and assessment may fall short due to overreliance on observation by attendings and examiners, which may fail to unearth the authentic and largely self-taught communication behaviors of residents. Further research is required to ascertain the feasibility and potential value of other forms of communication training and assessment, such as through patient feedback.