Patient Challenges and Needs in Comprehending Laboratory Test Results: Mixed Methods Study.
Zhan ZhangDaniel CitardiAiwen XingXiao LuoYu LuJiang BianPublished in: Journal of medical Internet research (2020)
Patients face significant challenges in interpreting the meaning of laboratory test results. Designers and developers of patient portals should employ user-centered approaches to improve the design of patient portals to present information in a more meaningful way.