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Empowering patients to address diabetes care gaps: formative usability testing of a novel patient portal intervention.

Lyndsay A NelsonCarrie RealeShilo AndersRuss BeebeS Trent RosenbloomAmber HackstadtKryseana J HarperLindsay S MayberryJared G CobbNeeraja PetersonTom ElasyZhihong YuWilliam Martinez
Published in: JAMIA open (2023)
Through iterative user-centered design and testing, we improved the usability of the patient portal intervention. A tool that empowers patients to initiate orders for disease-specific services as part of their existing patient portal account has potential to enhance the completion of recommended health services and improve clinical outcomes.
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