Predictive model-based interventions to reduce outpatient no-shows: a rapid systematic review.
Theodora OikonomidiGill NormanLaura McGarrigleJonathan StokesSabine N van der VeerDawn DowdingPublished in: Journal of the American Medical Informatics Association : JAMIA (2022)
Predictive modeling plus text message reminders, phone call reminders, and patient navigator calls are probably effective at reducing no-shows. Further research is needed on the comparative effectiveness of predictive model-based interventions addressed to patients at high risk of no-shows versus nontargeted interventions addressed to all patients.