How do Twitter users feel about telehealth? A mixed-methods analysis of experiences, perceptions and expectations.

Hannah Sazon Soraia de Camargo Catapan Afshin Rahimi Oliver J Canfell Jaimon T Kelly

Published in: Health expectations : an international journal of public participation in health care and health policy (2023)

An open data set with 237,671 tweets expressing users' opinions in an unprompted way was used as a source for telehealth service users, caregivers and members of the public experiences, perceptions and expectations of telehealth.

Keyphrases

healthcare
mental health
primary care
social media
palliative care
electronic health record
study protocol
emergency department
randomized controlled trial
machine learning