Patient and Therapist Perceptions of a Publicly Funded Internet-Based Cognitive Behavioral Therapy (iCBT) Program for Ontario Adults During the COVID-19 Pandemic: Qualitative Study.
Serena ThaparMegan NguyenBilal Noreen KhanRoz FanaieyanVanessa KishimotoRebecca H LiuBlanca Bolea-AlamanacMarisa Leon-CarlyleAnne O'RiordanMaggie KeresteciOnil BhattacharyyaPublished in: JMIR formative research (2024)
Although the program was generally well-received by patients and therapists due to its accessibility and feasibility, the digital format of the program presented both benefits and unique challenges. Strategies for improving the quality of service delivery include opportunities for synchronous communication between therapists and patients, options for increased customization, and the formal integration of iCBT into a broader stepped-care model that centralizes patient referrals between care providers and promotes continuity of care.
Keyphrases
- quality improvement
- healthcare
- end stage renal disease
- palliative care
- ejection fraction
- newly diagnosed
- prognostic factors
- randomized controlled trial
- peritoneal dialysis
- primary care
- case report
- mental health
- patient reported outcomes
- chronic pain
- patient reported
- social media
- health information
- obsessive compulsive disorder
- affordable care act