Does diverse staff and skill mix of teams impact quality of care in long-term elderly health care? An exploratory case study.
Linda KoopmansN DamenC WagnerPublished in: BMC health services research (2018)
A more diverse staff and skill mix, in combination with positive contextual conditions, can result in improved quality of care, quality of life, and job satisfaction. However, a "one size fits all" blueprint for the optimal staff and skill mix, that suits each team and organization, does not exist. This depends on the context, and should be based on the needs of the clients and possible future changes in these needs.