The Factors Associated With Telehealth Use and Avoidance During the COVID-19 Pandemic: Longitudinal Survey.
Louise M FarrerPhilip J BatterhamAmelia GulliverAlyssa R MorseAlison L CalearSonia M McCallumMichelle A BanfieldYiyun ShouEryn J NewmanAmy DawelPublished in: Journal of medical Internet research (2023)
While most participants in this study were accepting of telehealth services, there remain barriers to use, especially among those from particular sociodemographic groups. At a population level, avoidance of health services in nearly one in five adults may have considerable long-term impacts on morbidity and potentially mortality. Targeted efforts to promote engagement with telehealth services are critical if these adverse outcomes are to be avoided, particularly during periods when access to face-to-face services may be limited.