Perceptions of Hearing Health Care: A Qualitative Analysis of Satisfied and Dissatisfied Online Reviews.

Sanchia van Bruggen Rebecca Jane Bennett Manchaiah V Leigh Biagio-de Jager De Wet Swanapoel

Published in: American journal of audiology (2024)

Findings indicate dimensions of satisfied and dissatisfied hearing health care consumer experiences, identifying areas for potential service refinement. These consumer experiences inform person-centric service delivery in hearing health care.

Keyphrases

healthcare
health information
mental health
hearing loss
social media
randomized controlled trial
affordable care act