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Measuring patient and family perceptions of team processes and outcomes in healthcare teams: questionnaire development and psychometric evaluation.

Kelley KilpatrickÉric TchouaketLysane PaquetteClaudel GuillemetteMira JabbourFrançois DesmeulesVéronique LandryNicolas Fernandez
Published in: BMC health services research (2019)
The final 43-item instrument is easy to administer to patients and families. The studies provide evidence of validity to support the propositions in the conceptual framework. The patient-level measures can be aggregated to the team, organizational or system level. The information can be used to assess healthcare team functioning in acute and primary care and determine the role patients and families are playing in teams. Further testing is needed with patients and families who are hospitalized or receiving care from teams in rural areas.
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