AI Hesitancy and Acceptability-Perceptions of AI Chatbots for Chronic Health Management and Long COVID Support: Survey Study.

Philip Fei Wu Charlotte Summers Arjun Panesar Amit Kaura Li Zhang

Published in: JMIR human factors (2024)

AI hesitancy is not uniform across all health domains and user groups. Despite persistent AI hesitancy, there are promising opportunities for chatbots to offer support for chronic conditions in areas of lifestyle enhancement and mental well-being, potentially through voice-based user interfaces.

Keyphrases

artificial intelligence
healthcare
mental health
public health
coronavirus disease
machine learning
health information
primary care
metabolic syndrome
cross sectional
human health