Improving access to COVID-19 information by ensuring the readability of government websites.
Tanya A SerryTonya StebbinsAndrew MartchenkoNatalie AraujoBrigid McCarthyPublished in: Health promotion journal of Australia : official journal of Australian Association of Health Promotion Professionals (2022)
The complexity and readability of text contained in web pages during 2020 from two Victorian government departments were evaluated. Communication regarding the restrictions and the management of risks associated with COVID-19 was the main focus of these 367 individual web pages from the Department of Health and Human Services (DHHS) and the Department of Education and Training (DET). Results indicated that across both sites and on both readability measures used, an education level equivalent to senior secondary school would be required to readily understand the contents.
Keyphrases
- health information
- healthcare
- coronavirus disease
- sars cov
- social media
- mental health
- endothelial cells
- quality improvement
- physical activity
- tertiary care
- primary care
- respiratory syndrome coronavirus
- human health
- induced pluripotent stem cells
- public health
- high school
- pluripotent stem cells
- virtual reality
- affordable care act
- health insurance