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Intersecting systemic and personal barriers to accessing social services: qualitative interviews in northern California.

Hilary PlaczekStephanie CruzMichelle ChapdelaineMary CarlSara LevinClarissa Hsu
Published in: BMC public health (2021)
Respondents describe intersecting systemic and personal barriers that compound patients' challenges to getting their social needs met; this includes both a picture of the inequitable distribution of and access to social services and a profile of the limitations created by individual life histories. These results speak to the need for structural changes to improve adequacy, availability, and accessibility of social needs resources. These findings highlight the need for advocacy to address systems barriers, especially the stigma that is faced by people who struggle with a variety of health and social issues, and investment in incentives to strengthen relationships between health care settings and social service agencies.
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