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How is your feedback perceived? An experimental study of anticipated and delayed conversational feedback.

Auriane BoudinStéphane RauzyRoxane BertrandMagalie OchsPhilippe Blache
Published in: JASA express letters (2024)
This article presents a different experiment examining the impact of feedback timing on its perception. Dialog sequences, featuring a main speaker's utterance followed by a listener's feedback, were extracted from spontaneous conversations. The original feedback instances were manipulated to be produced earlier, up to 1.5 s in advance, or to be delayed, up to 2 s later. Participants evaluated the feedback acceptability and engagement level of the listener. The findings reveal that 76% of the time feedback remains acceptable regardless of the delay. However, engagement decreases after a 1-s delay while no consistent effect is observed for feedback anticipation.
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