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Sustaining the collaborative chronic care model in outpatient mental health: a matrixed multiple case study.

Bo KimJennifer L SullivanMadisen E BrownSamantha L ConnollyElizabeth G SpitzerHannah M BaileyLauren M SippelKendra WeaverChristopher J Miller
Published in: Implementation science : IS (2024)
MMCS revealed that CCM sustainability in VA outpatient mental health clinics may be related most strongly to provider collaboration, knowledge retention during staff/leadership transitions, and availability of skilled internal facilitators. These findings have informed a subsequent CCM implementation trial that prospectively examines whether enhancing the above-mentioned factors within implementation facilitation improves sustainability. MMCS is a systematic approach to multi-site examination that can be used to investigate sustainability-related factors applicable to other EBPs and across multiple contexts.
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